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Code of
Ethics
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Comply with federal, provincial, and local regulations.
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Provide worker's compensation and garage keeper's liability insurance.
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Provide evidence of ongoing training for all management and technical personnel.
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Provide a Minimum two-year written "workmanship" guaranty.
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In the case of warranty disputes, be prepared to accept an independent CCAR appointed arbitrator ruling.
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Constantly strive to eliminate all illegal and fraudulent practices.
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Furnish an itemized list for parts and service, which clearly identifies any new, used, repaired re-manufactured or aftermarket parts used in a repair.
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Provide a clean, professional environment for receiving customers.
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Maintain a current source of dimensions covering frame (rails and floor plans), upper body dimensions and wheel alignment specifications for types of vehicles being repaired.
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Have a measuring device capable of measuring symmetrical or asymmetrical unibody structures including the upper body for the type of vehicle repaired.
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Have access to a four point anchoring system capable of holding a vehicle in a stationary position during structural and body pulls which is suitable for the types of vehicles being repaired.
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Have access to electrical or hydraulic equipment capable of making multiple body or structural pulls for repairs.
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Utilize appropriate welding equipment that meets the vehicle manufacturer's requirements.
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Replace or restore the vehicle's structural components to its pre-accident condition with regard to location, integrity, durability and safety.
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Reinstate vehicle corrosion protection to pre-accident condition.
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Have a spray booth meeting current federal, provincial and local legislation requirements.
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Utilize a paint application system capable of re-producing an original equipment manufacturer's type finish.
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Employ Alberta licensed auto body technicians. Employed apprentices must also be Alberta indentured and at the ration for body shops set by the Apprenticeship Board.
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Demonstrate a concern for the environment and handle hazardous waste in a manner that adheres to current federal, provincial and local regulations.
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